Terms and Conditions

Oracle First Aid Training Services can accept bookings via Phone call, email or our online booking form. Whichever booking option you make, these Terms & Conditions apply.

Fees
All fees are payable in advance (normally 4 weeks). Arrangements can be made where payment can be made on the First day of the course. Standard Invoices will be issued for company's where payment is required strictly within 30 days. Oracle First Aid Training Services reserve the right to refuse admission to the course until payment is received. Fees quoted are correct at the time of publication but Oracle First Aid Training Services reserve the right to alter fees at any time.

Certificates
Certificates are issued on receipt of payment. Certificates remain the property of Oracle First Aid Training Services until payment is made. Certificates will be sent between 7-10 days on receipt of payment.

Late Payment
Overdue payment may attract interest at 8% above the statutory rate. If attempts for payment are made but payment is delayed, we will pursue legal action and the use of a Debt Collection Agency if necessary to recover the fee.

Cancellations
Oracle First Aid Training Services reserves the right to cancel or alter the dates or provision of service, the venue and the individual or organisation providing the service. In the event of cancellation, bookings will normally be transferred to the next available course unless the client specifically requests otherwise. If payment is made via Paypal a minimum cancellation fee of 10% will be applied regardless of reason for cancellation, In addition the following will apply:

Notice Given% of Course Fee
More than 28 days0%
15-28 days20%
0-14 days
(including cancellation on day)
75%